faq from single students to multiple occupancy

faq

Frequently Asked Questions

Do i need a TV licence?
Whether we supply the TV or if you bring your own, or watch it through 4OD or the BBC iPlayer, you’ll need to have a valid TV Licence unless we tell you we’re covering it.
Can I have pets?
Sorry, pets of any shape or size aren’t allowed
Do I need to move out over the Christmas and Easter holidays?
No, your room is yours for the whole of your tenancy. You only need to move out at the end of the agreement
Do you have staff at your properties?
Northend Management has a team of trained staff on site to respond to meet your needs. Their job is to make your stay and experience as enjoyable as possible.
What happens if I have a maintenance problem?
Northend Management has a dedicated caretaker team to respond to and solve your maintenance issues. We respond to every issue quickly and, if possible, will complete the repair during the first visit.
How can I pay if I'm an overseas student?
We use Stripe, Paypal and Worldpay which are easy-to-use online payment process that’s a secure, fast and affordable way to make international payments
Can I have overnight guests?
Yes. It’s your home so you can have guests staying over occasionally, but we would ask you to respect your fellow residents and let your site team know. You are responsible for the behaviour of any guests.
Can I smoke in my room?
No, all Northend Management Ltd accommodation are non-smoking. You may smoke outside in designated smoking areas. However please do not smoke near other residents’ windows, as the unwelcome smell of smoke can drift into their rooms.
Do I have to be home by a certain time each night?
No, it’s up to you when you come in. If returning late at night, please respect your fellow residents and keep noise to a minimum.
Do you have laundry facilities?
We have a laundry room where you can wash and dry your clothes.

let's find you the place you deserve

If you are coming to Leeds for a shorter period during the academic year provide us with your housing dates, and we may be able to provide you with some options!
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